Last week we posted a Columbia Sportwear marketing campaign directed at Israeli settlers. Peter Miller, a member of the Portland-based organization Americans United for Palestinian Human Rights,
took it upon himself to contact Columbia to voice his displeasure. To
his surprise, Columbia responded the next day and announced they have
decided to immediately discontinue the ad campaign.

Here are the emails:

Customer (Peter Miller) 12/02/2009 07:36 AM
December 2, 2009

Dear Columbia Sportswear –

I have purchased your products for many years. I was dismayed to
learn recently that your clothing was advertised in Israel as “Suitable
for active work in various regions, including outposts.” The word
“outpost” is rather unique to Israel and it means a specific thing: an
illegal settlement colony planted, against international law and in
violation of Palestinian human rights, right in the middle of
Palestinian land. Outposts are created by radical, right-wing Jewish
Israeli settlers. Unfortunately, these settlers have the tacit and
often explicit support of the Israeli government. The outposts are a
direct violation of the fourth Geneva conventions as well as the
so-called “road map to peace” and numerous other documents and
declarations. The UN Security council calls the Israel’s settlements “a
flagrant violation of the Fourth Geneva Convention.” And the outposts
represent the vanguard of these settlements. The “active work” these
settlers are engaged in is increasing Israel’s hold on Palestinian
land, making future peace and a just resolution impossible. The “active
work” is part of Israel’s setting up of an Apartheid system, ruling
over the Palestinians who are crowded into smaller and smaller areas,
who are separated from each other by Settler roads, separation walls,
settlements, military checkpoints, and forbidden zones.

I sincerely hope that Columbia Sportswear is not in the business of
supporting these outposts and I ask that you investigate how your
products are being promoted in Israel. I ask that you not promote your
products in this manner and that you not attempt to promote your
products in support of illegal activities and human rights violations.
I, for one, don’t want to be associated with “outposts.” I do not wish
to wear clothing if it is being promoted as being “suitable for active
work” in “outposts”.

I would be happy to discuss with you the issues involved with these
outposts. I give you some background information below including a
links to an article depicting the offensive ad.

Sincerely,

Peter Miller

“Israel’s settlements are on shaky ground”
International law mandates that they must be removed and that the Palestinians should be compensated for their losses.
By Sarah Leah Whitson, Middle East director at Human Rights Watch, from The LA Times
http://www.hrw.org/en/news/2009/06/28/israels-settlements-are-shaky-ground

“Columbia Markets to the Active Settler on the Go”
The Hebrew translation of outposts there is “gvaot” (hills) a euphemism
for the illegal outposts populated by the “hilltop youth”, notorious
for their violence against Palestinian civilians.
By Adam Horowitz
http://mondoweiss.net/2009/11/columbia-sportswear-markets-to-the-active-settler-on-the-go.html

And Columbia Sportswear’s response:

Response 12/03/2009 04:20 PM
Thank you for bringing this advertisement to our attention and for sharing your concerns with us.

We investigated and determined that neither the original Hebrew text
of the ad created by our independent Israeli distributor, nor the
erroneous English translation supplied by the newspaper, was submitted
to or approved by Columbia Sportswear as called for by our standard
practices.

Columbia Sportswear and our Israeli distributor have agreed to
immediately and permanently discontinue the ad, as well as to reinforce
our standard pre-approval practices pertaining to all marketing
materials in order to avoid such unfortunate errors in the future.

We value your input and we take all customer feedback seriously.
While we cannot always promise specific changes, we do consider and
incorporate comments from customers like you when planning our
marketing communications for the future.

Thank you for caring. We hope we can count on your ongoing support.